15 Questions to Answer in Your Wedding Website FAQ (2024)

Wedding Website

15 Questions to Answer in Your Wedding Website FAQ (1)

Wedding websites are an amazing digital tool to help you share information with guests before the big day. Ultimately, your wedding website should outline everything your loved ones need to know about your upcoming event while saving you time (and stress!) in the process.

With this in mind, how do you make sure your wedding website is as useful as possible for both you and your guests? We recommend creating a dedicated FAQs page to answer all of the essential questions your guests may have – from timelines to dress codes and transport options.

Not sure where to begin? Keep reading for the most important FAQs to include on your wedding website, along with some sample answers and etiquette tips to get you started.

15 Questions to Answer in Your Wedding Website FAQ (2)

Where are the ceremony and reception taking place?

Make sure your wedding website clearly outlines the venue name and address for both your ceremony and reception. If your wedding venue is located in a remote location, you may also want to include some more specific directions or a map, particularly for guests who may be travelling.

If your ceremony and reception are taking place in separate locations, your guests will also need to know what’s happening in-between. Can they make their way immediately to the reception, or will co*cktails and canapes be served at the ceremony location following the proceedings? Give your guests an indication of how your day is going to “flow” between both venues so they can plan accordingly.

How do I get to the venue?

Transport and logistics will be another key question from your guests. Will they need to make their own way to the ceremony, or have you organised shuttle buses or additional transport?

If guests are driving to the venue, you’ll need to include any relevant details regarding parking options. If parking on-site is limited, you may also want to encourage guests to carpool or book a taxi.

Alternatively, if you’ve organised buses for your guests, make sure you clearly outline the meeting points and relevant times for both pick-up and drop-off.

What is the timeline for the day?

While you don’t need to go into intricate detail about what’s happening every 30 minutes, your wedding website should definitely include your ceremony start time, reception start time and reception end time. If you’re hosting a co*cktail hour before the reception commences, this can be included in your timeline, too.

15 Questions to Answer in Your Wedding Website FAQ (3)

What should I wear? Is there a dress code?

Setting some kind of dress code – whether formal or relaxed – will help your loved ones choose a suitable outfit for the day. Nobody wants to feel over or underdressed!

If you have a specific dress code in mind (such as “smart casual”, “co*cktail” or “black tie”), be sure to specify this on your wedding website FAQs. Even if you aren’t setting a strict dress code, you should still include any relevant details that will help your guests feel comfortable on the day.

For example: “Our reception will be taking place on a grassy field, so ladies, please keep this in mind when choosing your footwear!” or “Please note, dinner will be hosted outside, so we’d recommend bringing a jacket to keep warm!”

If you’re not entirely sure which dress code is best suited for your wedding, read our guide on decoding the dress code here.

Do you have a gift registry?

Whether you’re opting for a wishing well, online registry, charity donations or no gifts whatsoever, your wedding website FAQs is a great place to communicate these details with your guests.

Remember, there should be no pressure or obligation on your guests to give a gift, so keep this in mind with your wording! Make it clear that giving a gift isn’t necessary, but the option is there for those who choose to do so.

Draw inspiration from the following wording examples:

If you’ve created an online registry: “Your presence at our wedding is present enough! However, for friends and family who have expressed an interest, we’ve created an online registry with (store name) here:”

If you’ve organised a wishing well for the day: “Please know that your love and company on our wedding day is the only thing we could ask for! However, if you do wish to celebrate with a gift, a contribution towards our wishing well would be much appreciated”

If you’d prefer a charity donation: “We’ve recently been asked for gift suggestions by friends and family. Thankfully, we are blessed with absolutely everything we need for this exciting new chapter! However, for guests who have expressed an interest, we’d love for you to consider a charity donation in lieu of a gift. We’ve listed the charities below that are closest to our hearts”

If you’d prefer no gifts whatsoever:We are lucky enough to have everything we need for our new life together, so please, no gifts. Simply bring yourself and your dancing shoes – we can’t wait to celebrate with you!”

You can find more wedding gift registry ideas and wording examples here.

15 Questions to Answer in Your Wedding Website FAQ (4)

How do I RSVP?

While your RSVP request should (hopefully!) be clearly stated on your wedding invitations, it’s worth reiterating this on your wedding website just in case. Whether you’re opting for traditional invitations or digital RSVPs, outline exactly how guests can respond and when they need to respond by.

Are kids welcome?

Wedding websites are a great opportunity to set some expectations with your guests around delicate topics like kids. Whether you’re hosting a child-free wedding or have some exceptions in place (eg, newborns or children over 16), you’ll want to phrase this tactfully on your wedding website FAQs. For example:

“As much as we love your little ones, this will be an adults-only celebration. We hope this advance notice means you’re able to let your hair down and celebrate with us on the day!”

“Unfortunately, our venue is unsuitable for children under 16. We hope this will allow you a much-deserved night off to celebrate with us!”

Can I bring a plus one?

Similarly, you can also use your wedding website FAQs to address the issue of plus ones. Again, you’ll want to phrase this in a polite, tactful way. You may want to include details regarding your venue or budget restrictions to take the emotion out of it. Keep it short and sweet with a statement like:

“Unfortunately, due to venue restrictions, we are unable to accommodate plus ones. We appreciate your understanding!”

“We are at capacity with our venue which means we are sadly unable to accommodate additional guests. We look forward to celebrating with you on the day!”

Do you have a wedding hashtag?

If you’ve organised a wedding hashtag or Snapchat filter, be sure to share these details with your guests before the day!

You may also want to outline any specific requests you have about photos taken on the day – for example, if you’re planning an unplugged ceremony, or if you’d prefer your guests to refrain from posting until the following day.

Are there any other wedding events I can attend?

Let your guests know about any pre or post-wedding events that they’re welcome to attend before or after the day. You should only include events where all of your guests are invited – don’t share details regarding smaller events like hens and bucks parties.

Who can I contact with any additional questions?

Hopefully, your wedding website FAQs will clear up all of the essential details, but it can be helpful to delegate a “go-to” contact for any additional queries. This could be yourself, your partner, or even your maid of honor or wedding planner.

15 Questions to Answer in Your Wedding Website FAQ (5)

Wedding Website FAQs For a Destination Wedding

If you’re planning a destination wedding, you’ll want to include a few additional questions on your wedding website to help guests prepare for their trip. Remember, your guests are essentially organising a mini-holiday, so there will be some extra planning required on their part.

As well as the questions outlined above, help your loved ones make the most out of their trip by including these additional FAQs:

Do you have a hotel block for guests? Where do you recommend I stay?

Depending on the location of your wedding, you may be able to reserve a hotel block for your guests. If so, be sure to pass on the relevant hotel link and booking code.

If reserving a hotel block isn’t viable, it can be a good idea to provide a list of nearby accommodation options. Ask your wedding venue to share their trusted recommendations so you can pass these on to your guests.

What is the wedding itinerary?

Destination weddings are usually an extended celebration, so you’ll want to give your guests a rough itinerary to work with. This should include any pre or post-wedding events like welcome dinners, rehearsal dinners or recovery lunches.

Do you have any recommendations for local restaurants, points of interest, or things to do?

Help your guests plan their free time by sharing any local recommendations they may enjoy. This can include cafes and restaurants, points of interest, sightseeing, popular activities and even the weather forecast. Again, your venue or wedding planner should be able to provide you with some recommendations.

Are there child-minding services available?

Don’t forget to consider any families who may be travelling with children! If you’ve organised childcare on the day, you’ll need to let guests know how their little ones will be looked after – for example, if they’ll be together in one room with a babysitter, or if the resort offers on-site childminding.

If guests need to organise their own childcare, ask your venue or vendors for their trusted recommendations, and provide contact details directly to your guests.

15 Questions to Answer in Your Wedding Website FAQ (6)

Make it Useful

While your wedding website will be an amazing resource for your guests, it should also help you save time, too. Try to include as much detail as possible to help your loved ones plan for the day, and you’ll be less likely to be inundated with phone calls before the wedding!

Simply use these questions above to ensure your wedding website is packed with useful information, leaving you to enjoy a stress-free planning experience.

Looking for the perfect wedding website builder? Explore our range of custom wedding website templates right here!

15 Questions to Answer in Your Wedding Website FAQ (2024)

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